Tagged: Back Office Outsourcing
4 articles from the Catalyst Outsourcing blog.
-
Travel Industry Outsourcing: A Complete Guide for 2026
What to outsource across your travel operation — 24/7 traveller support, ticketing, refunds and back-office finance — plus onshore vs offshore, cost, PCI-DSS data security, KPIs and how to choose a partner.
-
Ecommerce Outsourcing: Cut Costs, Scale Service Quality
A practical guide to ecommerce outsourcing: which functions to hand off, real cost ranges, how to choose a BPO partner, and how it differs from hiring a single ecommerce VA.
-
Insurance Outsourcing: The Complete Guide to Functions, Costs, Compliance & Choosing a BPO Partner
What insurance outsourcing is, the functions to hand off, onshore vs offshore savings, HIPAA and MAS compliance, KPIs, a cost model, and how to choose a BPO partner.
-
Energy Outsourcing: A Guide for Businesses and Utilities
Energy outsourcing explained for both buyers: businesses outsourcing their own utility management, and energy companies outsourcing operations. Functions, costs, KPIs, and data security.