Articles tagged “Business Metrics”
2 articles from the Catalyst Outsourcing blog.
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How to Calculate Virtual Assistant ROI: Formula + Examples
"It feels worth it" is not a business case. Here's how to calculate virtual assistant ROI — the exact formula, payback period, three worked examples, and when a VA isn't worth it yet.
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Data-Driven Decision Making for Small Business (No Data Team)
Most small business owners aren't short on data — they're short on a way to turn it into a decision. Here's a 5-step loop to make data-driven decisions without a data team, plus leading vs lagging indicators, vanity-metric fixes, and a worked example.