The team is there. The work just doesn't move without you.
The work exists. The team exists. A Catalyst operations assistant makes sure the coordination between them does too — owning handoffs, follow-through, and status tracking so you stop being the glue.
Every new hire adds more coordination. Not more output.
You added people to move faster, but now the day goes to chasing handoffs and status. The team is capable — the coordination between them just doesn't have an owner. Today it looks like: Tasks get assigned and vanish into the void; Handoffs break and no one notices until it's late; Deadlines slip because no one flagged the risk; The ops lead spends the day chasing, not building. With the right assistant it becomes: Every task has an owner and a clear next step; Handoffs happen and the next step follows automatically; Risks get flagged before deadlines pass; The work moves — the ops lead builds.
How a Catalyst assistant keeps operations moving without you.
Your assistant lives in your project tools — Asana, ClickUp, Monday — owning follow-through and status tracking, surfacing risks early, and keeping stakeholders updated so nothing stalls on you.
What your operations assistant handles
The coordination glue that keeps the work moving — so your ops lead doesn't have to be it. That includes Task & handoff coordination, Status tracking & updates, Deadline & risk flagging, Project & milestone tracking, Stakeholder updates, Ops data & dashboard upkeep, SOP & process documentation, Vendor & logistics coordination.
Frequently asked questions
Which project tools do they use?
Your assistant works in your project tools — Asana, ClickUp, Monday, or whatever your team runs on — owning follow-through and status where the work already lives.
Can they run and document our SOPs?
Yes — they follow your processes exactly and keep the documentation current, so handoffs stay consistent and nothing depends on tribal knowledge.
How fast can an operations assistant start?
Most clients are matched and onboarded in about two weeks. Your assistant is vetted and briefed on your workflows before they take the reins.