Tourism Virtual Assistant Services
Enhance travel experiences with virtual assistants who handle bookings, itinerary planning, customer inquiries, and concierge services for tourism businesses.
Where bookings and guest messages pile up
- Booking Coordination. Managing reservations across accommodations, tours, transportation, and activities for multiple guests.
- Guest Communications. Responding to inquiries in multiple languages across various time zones and platforms.
- Customer Experience. Providing personalized recommendations and handling special requests while managing expectations.
What a tourism virtual assistant handles
- Booking & Reservation Management. Handle tour bookings, coordinate accommodations, manage group reservations, and process modifications.
- Travel Concierge Services. Create custom itineraries, provide destination information, arrange activities, and offer recommendations.
- Guest Communication. Respond to inquiries, provide travel updates, handle special requests, and offer multilingual support.
Why choose Catalyst for tourism
- Multilingual capabilities for international guests
- Experience with booking systems and travel platforms
- Knowledge of popular destinations and attractions
- Support matched to your working hours
- Handle pre-trip, during-trip, and post-trip communications
- Increase bookings with responsive customer service
By the numbers
- $8.80/hr — Starting rate on a monthly plan
- 1 — One dedicated assistant, not a shared pool
- 2 weeks — Typical time from first call to onboarded
- Singapore — Headquartered at Paya Lebar Square
Helpful guides
- What do virtual assistants do?
- How a managed virtual assistant works
- How much does a virtual assistant cost?
- Virtual assistant vs in-house vs freelancer
- Compare virtual assistant options
- Tasks to delegate to a virtual assistant
- Virtual assistant interview questions
- What is an employer of record?
- Virtual assistant & outsourcing glossary