Calls picked up, appointments booked, follow-ups sent. A virtual receptionist from $8.80 an hour.

While you're with a client, on site or in a meeting, one dedicated assistant answers your business calls, books the appointment and sends the follow-up. We recruit, employ and manage them.

Stop losing callers to voicemail while you're with a client

Your phone rings at the worst moments: mid-meeting, on a job, halfway through a viewing. Some callers leave a message. Others ring the next business on the list. Your assistant picks up in your working hours, so when you're done, the booking is in your calendar and the caller has heard back.

  • Callers get a person, not a voicemail
  • Questions answered the way you've told them to
  • You decide what they handle and what comes to you

Everything your receptionist answers, books and follows up

An answering service takes a message and leaves the rest on your desk. Your receptionist is also your assistant, so the booking, the call-back and the follow-up email get done by the person who took the call.

  • Appointments booked in your calendar
  • Follow-up emails sent after the call
  • Your inbox and calendar kept current between calls

One person who knows your business, not a script read by a call centre

Answering services share their operators across many businesses and usually bill by the call. A local receptionist costs a full salary. A dedicated assistant is one person on your phone from around $8.80 an hour, up to 70% below a local hire.

Call-backs, confirmations and follow-ups, made for you

Your assistant makes calls as well as taking them. Missed callers get a call back, tomorrow's appointments get confirmed, and the quotes you sent last week get chased.

Meet your receptionist before they take a call

We shortlist a pre-vetted assistant for your hours and you meet them first. How your calls reach them is agreed when we set up the engagement, along with what they say, what they book and what comes to you.

What your virtual receptionist handles

  • Your business calls, answered in your working hours
  • Caller details and messages passed to you
  • Appointments and viewings booked in your calendar
  • Missed calls and new enquiries called back
  • Confirmation and reminder calls
  • Follow-up emails after the call
  • Your inbox and calendar kept current between calls

By the numbers

  • $8.80/hr — Starting rate on a monthly plan
  • 1 — Dedicated assistant on your phone
  • 2 weeks — Most clients are onboarded within two weeks
  • 3,000+ — Businesses served in Singapore, Australia, the UK and the US

Frequently Asked Questions

What is a virtual receptionist?

A virtual receptionist is a person who answers your business phone from outside your office. They take the caller's details, answer the questions you've told them how to answer, and book or pass on what comes in. With us, it's one dedicated virtual assistant who also does the desk work around the calls.

How is a virtual receptionist different from an answering service?

An answering service shares its operators across many businesses, takes a message and usually bills by the call. Your assistant works only for you, learns your business, and books the appointment or sends the follow-up themselves instead of leaving it on your desk.

How do my calls reach my virtual receptionist?

We agree that with you when we set up the engagement. Bring your current phone setup to the consultation call and we'll go through it there.

What hours does my receptionist work?

Your working hours. We match your assistant to them before they start.

Can my receptionist make calls as well as answer them?

Yes. They can call back missed callers and new enquiries, confirm tomorrow's appointments and chase follow-ups you'd otherwise make yourself.

What does a virtual receptionist cost?

From around $8.80 an hour on a managed monthly plan, up to 70% below a local hire. You pay for one dedicated assistant, and we recruit, employ, pay and equip them.

Where are your virtual receptionists based?

In the Philippines and Malaysia, as clause 1.1 of our Terms of Business sets out. We match each assistant to your working hours, wherever you are.

Will my callers know my receptionist is remote?

You meet your assistant before they start, so you can hear how they'd sound to your callers and decide.

How quickly can I get a virtual receptionist?

Most clients are matched and onboarded within two weeks. You meet a pre-vetted assistant, tell them how you want calls handled, and they start on your phone.

What if my receptionist isn't the right fit?

We match you with someone else. In the first two weeks you can ask for a replacement, as clause 7.2 of our Terms of Business sets out.

Do you have virtual receptionists for real estate agents?

Yes. Your assistant answers buyer and tenant enquiries, books viewings in your calendar and calls back the leads you missed while you were at a property.

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