Logistics Virtual Assistant Services
Streamline supply chain operations with virtual assistants who handle shipment coordination, carrier communications, tracking, and logistics documentation.
Industry Challenges We Solve
- Shipment Coordination. Managing multiple carriers, routes, and shipments while ensuring on-time delivery.
- Real-Time Tracking. Monitoring shipments across various carriers and keeping customers updated on delivery status.
- Documentation & Compliance. Managing bills of lading, customs documents, and regulatory compliance paperwork.
How Our VAs Help
- Shipment Management. Coordinate pickups, schedule deliveries, book freight, and manage carrier communications efficiently.
- Tracking & Updates. Monitor shipments, provide status updates, handle exceptions, and maintain communication with customers.
- Documentation & Data Entry. Process shipping documents, maintain records, handle customs paperwork, and update logistics systems.
Why Choose Catalyst
- Experience with logistics software (TMS, WMS platforms)
- Knowledge of shipping regulations and documentation
- Coordinate with multiple carriers and freight forwarders
- Handle customs and international shipping requirements
- Improve delivery accuracy and customer satisfaction
- Scale support during peak shipping seasons
By the numbers
- 45% — Faster Processing
- 98% — On-Time Coordination
- 1000+ — Shipments Tracked
- 24/7 — Tracking Support