Logistics Virtual Assistant Services
Streamline supply chain operations with virtual assistants who handle shipment coordination, carrier communications, tracking, and logistics documentation.
Where shipment coordination and paperwork fall behind
- Shipment Coordination. Managing multiple carriers, routes, and shipments while ensuring on-time delivery.
- Real-Time Tracking. Monitoring shipments across various carriers and keeping customers updated on delivery status.
- Documentation & Compliance. Managing bills of lading, customs documents, and regulatory compliance paperwork.
What a logistics virtual assistant handles
- Shipment Management. Coordinate pickups, schedule deliveries, book freight, and manage carrier communications efficiently.
- Tracking & Updates. Monitor shipments, provide status updates, handle exceptions, and maintain communication with customers.
- Documentation & Data Entry. Process shipping documents, maintain records, handle customs paperwork, and update logistics systems.
Why choose Catalyst for logistics
- Experience with logistics software (TMS, WMS platforms)
- Knowledge of shipping regulations and documentation
- Coordinate with multiple carriers and freight forwarders
- Handle customs and international shipping requirements
- Improve delivery accuracy and customer satisfaction
- Scale support during peak shipping seasons
By the numbers
- $8.80/hr — Starting rate on a monthly plan
- 1 — One dedicated assistant, not a shared pool
- 2 weeks — Typical time from first call to onboarded
- Singapore — Headquartered at Paya Lebar Square
Helpful guides
- What do virtual assistants do?
- How a managed virtual assistant works
- How much does a virtual assistant cost?
- Virtual assistant vs in-house vs freelancer
- Compare virtual assistant options
- Tasks to delegate to a virtual assistant
- Virtual assistant interview questions
- What is an employer of record?
- Virtual assistant & outsourcing glossary